Privacy Policy

Last updated: 11 June 2026.

GrassCutting.my, operated by Rightway Nursery (the "Service"), respects your privacy and is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you contact us via WhatsApp, phone, email, or the website contact form, we collect:

  • Your name, phone number, and email address (when provided)
  • The address or location of the property to be serviced
  • Any photos or descriptions of your compound you send us
  • Details about the service you're enquiring about

How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Schedule and deliver grass cutting services
  • Send service reminders and updates relating to your bookings
  • Issue invoices and process payments
  • Improve our service quality and customer experience

Sharing Your Information

We do not sell or rent your personal information. We may share limited information with:

  • Our crew members who attend your property to complete the work
  • Payment providers when you settle invoices
  • Authorities if required by law

Data Retention

We retain customer contact information and service history for as long as you remain an active customer, and for a reasonable period thereafter to handle warranty enquiries, repeat business, and accounting obligations.

Cookies and Tracking

Our website may use cookies to provide essential functionality and analytics. You can disable cookies in your browser settings, although some features of the site may not work correctly without them.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal and contractual requirements)
  • Withdraw consent for marketing communications at any time

Contact Us

For privacy-related questions or requests, contact us at:

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision. Significant changes will be communicated where appropriate.